Alvynn Privacy Policy

We respect your privacy and are committed to protecting your personal data while you enjoy everything Alvynn Online Casino has to offer. This policy explains what information we collect, why we collect it, and how we use it when you visit alvynn.com, register an account, or play with us. At Alvynn Online Casino, we are operated by Lynxel Ltd, a limited liability company registered in Belize, under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. By creating an account or using our services, you accept the practices described below.

Information We Collect

We collect several categories of information to operate Alvynn Online Casino safely and to comply with our legal and regulatory obligations. Here at Alvynn Casino, we gather data directly from you, automatically through your use of our platform, and sometimes from third parties such as payment providers or identity verification services.

We collect registration details such as your name, date of birth, email address, phone number and country of residence
We gather identity verification documents, including picture ID, a recent utility bill, a selfie or details from a verification call
We record your financial information, including deposit and withdrawal history, payment method details and transaction amounts
We track your gaming activity, including bets placed, games played, wins, losses and bonus usage, to improve our services
We collect technical data such as your IP address, device type, browser information and approximate location
We store your communications with our support team, including live chat transcripts and emails

Our Alvynn platform may also collect information when you participate in promotions such as the welcome package, Weekly Cashback, Wheel of Fortune or our loyalty program, so that we can track eligibility, wagering progress and prize allocation accurately.

How We Use Your Data

We at Alvynn Casino use your personal data for a range of purposes connected to running a safe and compliant gaming environment. Our Alvynn team relies on this information to verify your identity, process deposits and withdrawals, prevent fraud and multiple account creation, and ensure that only one account per player is maintained, as duplicate accounts opened through representatives, relatives, associates or affiliates lead to immediate closure.

We use your data to process registrations, deposits, withdrawals and bonus awards
We use it to verify your identity and age, and to confirm you are not accessing our services from a restricted jurisdiction
We use your activity data to detect suspicious behaviour, minimal-risk wagering patterns, or attempts to abuse bonus terms
We use contact details to send service communications, account notifications and, where permitted, promotional offers
We use technical data to detect VPN, proxy or location-masking tools, which are not permitted on our platform

Our use of your information is always tied to a legitimate purpose, whether that is fulfilling our contract with you, meeting our obligations under the Computer Gaming Licensing Act 007 of 2005, or protecting our legitimate business interests as an operator licensed in Anjouan.

Sharing Your Information

We do not sell your personal data. However, Alvynn Online Casino may share information with trusted third parties where necessary to operate our services. This includes payment processors who handle your Visa, Mastercard, bank transfer, Bitcoin or Tether transactions, identity verification providers, regulatory authorities such as the Anjouan Offshore Financial Authority, and professional advisors where required by law.

We share data with payment and banking partners to process your transactions
We share data with verification providers to confirm your identity and prevent fraud
We may disclose information to regulators, auditors or law enforcement when legally required
We may share limited data with our affiliate programme, Alvynn Partners, strictly for tracking referrals

Cookies and Tracking

At Alvynn, we use cookies and similar technologies to remember your preferences, keep you logged in, and understand how players use our desktop web, mobile web and installable PWA versions. You can control cookie settings through your browser, though disabling certain cookies may affect how our site functions.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, regulatory and audit obligations. Our internal audit processes, which apply to every withdrawal request, require us to keep transaction records even after an account is closed. Where you request self-exclusion, we process this within 24 hours of receiving a request from your registered email address, but certain records may still be retained as required by law.

Your Rights

We want you to feel confident about how your data is handled. Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, or to object to certain uses of it. Our Alvynn support team is available to help you exercise these rights.

You may request a copy of the personal data we hold about you
You may ask us to correct inaccurate information
You may request account closure, subject to withdrawal of any remaining balance
You may contact our legal team directly regarding privacy concerns

Security Measures

We at Alvynn take reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse. This includes encryption of sensitive data, restricted internal access, and verification steps such as a selfie or a verification call before certain withdrawals. Despite these measures, no system is completely secure, and we encourage you to protect your own account credentials carefully.

Restricted Jurisdictions and Compliance

Our Alvynn platform is not available to residents of or access from Austria, France, Germany, the Netherlands, Spain, the Union of Comoros, the United Kingdom, the USA and certain other jurisdictions listed in our Terms and Conditions. We process location and identity data specifically to enforce these restrictions and to comply with our licensing obligations under Anjouan law.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of Alvynn Online Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, or if you want to search for information such as "Alvynn casino reviews," learn about our "Alvynn casino bonus," or simply understand our "Alvynn casino promo code" practices in relation to privacy, please reach out. Our support team is available 24/7 via live chat, email at [email protected], or for legal matters at [email protected]. You can also contact us through Telegram or our contact form.